Be Relentless
Purchasing and Paying
Everyone is able to drop-in and play at the Reno Tennis Center. We accept all forms of payments including, but not limited to cash, checks and cards.
How Do Members Pay For Goods and Services?
Members can register for club activities and events, and purchase TNRS items or merchandise in several ways:
Payment Method on File ✱: Charge to your TNRS Court Reserve account (credit card/ACH on file) which is protected/encrypted through SafeSave, our credit card processor.
Credit Card or Check: Provide an alternative credit card or check at the front desk.
Cash: Bring your purchases to the office.
✱ Preferred method of payment. TNRS strives to be a contactless/cashless facility.
How do Guests and Non-Members Pay?
Everyone is Welcome at the Reno Tennis Center!
Guests can enjoy all activities at the Reno Tennis Center, and we offer a FREE Guest Membership. While guests don’t have the same online court reservation privileges as members, they can still walk in, call, or email the front desk to reserve courts up to 24 hours in advance.
Guests can freely register for lessons, classes, camps, leagues, and other events without restrictions.
To get started, simply check in at the office before participating in any activity. Guests may pay for court rentals directly or have charges applied to a member’s account when booking online. For events like socials, clinics, and lessons, guests must pay directly.
With a membership, you can make online reservations 2 days in advance. Create an account via Court Reserve or call us at 775-689-2975 to begin making reservations today!
Members Can Pay for Guests: Members pay for the fees for Guests they host on a private court rental only at time of reservation. This will direct their Guests’ share of the court rental, as well as, their fees if applicable, to the booking Member. NOTE: For Social Play or other Special Events that a Guest registers for him/herself, members are unable to pay for their Guests’ registration fees– Guests must pay directly.
Guests Can Pay for Themselves: Guests may call/walk-in to the front desk and email up to one day in advance to reserve courts. All Guests will have to check-in at the front desk upon arrival to make payment prior to scheduled event time. Please arrive 15 minutes prior to your activity. All forms of payment will be accepted.
When Am I Charged?
Initial Membership: New membership fees are processed immediately as PAID (by the member or an TNRS Staff Member) using the payment profile you entered at time of account creation. Memberships are non-refundable, non-transferrable and cannot be suspended or put on-hold.
Membership Renewal: All memberships renew automatically at time of expiration. You must TAKE ACTION by calling the Office should you want to discontinue your membership (775) 689-2975. Memberships cannot be canceled online.
Activities and Items: For all activities and events that have been charged to your TNRS Court Reserve account and for any TNRS items or merchandise purchased during the month, members will be charged at time of purchase.
How Do I Pay?
Payment Method on File: Do Nothing. Your payment method securely stored on your TNRS Court Reserve account will be charged at time of purchase. This is our preferred method of payment. You can also update your Payment Profile directly in your account online.
Activity Cancellation Policy
While we know emergencies arise, we appreciate your understanding of our stated cancellation policy below. These policies are designed to ensure optimal play for all our players.
Court Reservations
Private court rentals must be canceled at least 1 hour in advance to avoid the session being charged in full to your account.
Open Play
Open play must be canceled at least 1 hour before event start time to avoid the session being charged in full to your account.
All Other Events
Leagues, tournaments, round robins, clinics, and lessons are all subject to event specific cancellation policies indicated at time of registration.
Data Privacy
TNRS will not share your personal information with any other organization. Additionally, credit card information stored in Court Reserve is not visible to TNRS and is securely protected and encrypted by our Credit Card processor, SafeSave.
